We're searching for a dedicated and motivated Associate to join our vibrant Customer Management team in Pune. In this role, you will be the first point of contact for our valued customers via inbound support. Your primary responsibility will be to provide outstanding customer service by resolving their inquiries in a timely and effective manner. You will also play a crucial role in analyzing customer needs and delivering solutions to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and helpful responses to customer inquiries via inbound support platforms.
- Troubleshooting customer issues with empathy and promptness.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a people-person with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Kickstart Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a passionate individual with a talent for customer service? Do you thrive in a dynamic environment where you check here can impact customers? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the first point of contact for our valued customers, providing them with efficient support via live chat. You'll address a spectrum of customer inquiries, ensuring their happiness.
- Strengthen your customer service expertise.
- Team up with a talented team of professionals.
- Hone valuable experience in the tech industry.
If you are eager to grow your career, we encourage you to apply today!
Customer Service Specialist : Inbound Chat at Eclerx Pune
Are you a enthusiastic communicator with a knack for resolving customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Then look into this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are focused to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of contact for our valued customers, helping them with their queries through live chat.
- Responsibilities include:
- Proactively engaging with customers via live chat
- Offering prompt and helpful solutions to customer inquiries
- Updating a courteous and professional demeanor at all times
- Collaborating with other teams to guarantee seamless customer service
If you are a team player with excellent communication skills, and a firm work ethic, we encourage you to consider! This is an amazing opportunity to advance your career in customer service while making a difference in a fast-paced company.
Eclerx Needs Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with top-notch communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of business process outsourcing, and we're committed to exceeding expectations in customer experiences.
As an Inbound Chat Analyst, you will be the initial interaction for our customers via live chat. You will assist with questions in a timely and efficient manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are committed to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to join our team!
Jumpstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a enthusiastic individual with a love of customer service? Do you thrive in a fast-paced environment? Then this is the ideal opportunity for you! Eclerx is currently hiring talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first point of contact for our customers, providing timely and helpful support via live chat. You'll be responsible for addressing customer inquiries, fixing issues, and ensuring a positive journey.
We offer a welcoming work environment with opportunities for growth. If you are excited to make a contribution, we encourage you to apply!
Revolutionize Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a enthusiastic individual with a astute eye for detail and a commitment to offer exceptional customer service? Eclerx Pune is searching an Inbound Chat Analyst to join our dynamic team!
In this important role, you will be the initial point of contact for our valued customers. You will resolve their concerns in a timely and courteous manner. Your customer service skills will be instrumental in creating positive customer interactions.
At Eclerx Pune, we aim to create a supportive work environment where you can grow both personally and professionally. We offer rewarding compensation and benefits packages, as well as possibilities for personal advancement.
- If you are a driven individual with a powerful work ethic and a real desire to make a positive impact, we encourage you to submit your application!